We're here to help.
Reach the team operating Ailane. Questions, bug reports, billing issues, refund requests, and app-store inquiries all go to the same place.
Ailane is a product of Injoya LLC, a Texas-registered company. Our mailing address and direct contact details are below.
The fastest way to reach us
We reply within one business day.
Monday to Friday, 9am to 6pm Central Time.
Injoya LLC, operating Ailane.
Urgent issues are answered same day during business hours.
Before you write to us
I need help with my audit report
Email hello@ailane.iowith your firm name and the date the audit was delivered. We'll respond within one business day with the report status or a refreshed PDF.
Billing or refund question
All billing is handled through Injoya LLC. Email hello@ailane.io with your invoice number or the last four digits of the card on file.
Press, partnerships, or media
Reach the founders directly at hello@ailane.io. We respond to every press inquiry within one business day.
App store or technical support
Customers of any app published by Injoya LLC can reach support at hello@ailane.io or by phone at (469) 436-3335.